服务条款

TERMS OF SERVICE

1. Introduction

Welcome to Stronger Tool (“we”, “us”, or “our”). These Terms of Service govern your access to and use of our website and online store (“Store”). By accessing or purchasing from our Store, you agree to be bound by these Terms.

If you do not agree with these Terms, you must not use our Store.

2. Eligibility & Use of the Store

You agree that:

  • You are at least 18 years old or using the Store under the supervision of a parent or guardian
  • You will use the Store only for lawful purposes
  • You will not misuse, interfere with, or attempt to gain unauthorised access to the Store

3. Products & Orders

  • All products are subject to availability.
  • We reserve the right to limit quantities or discontinue products at any time.
  • Placing an order constitutes an offer to purchase. An order is accepted only when we confirm dispatch.

4. Pricing & Errors

  • All prices are displayed in AUD unless stated otherwise.
  • We reserve the right to correct pricing, description, or availability errors.
  • If an error affects your order, we may cancel or contact you to confirm before proceeding.

5. Shipping, Returns & Refunds

Shipping, returns, refunds, and warranty claims are governed by our Return & Refund Policy, which forms part of these Terms.

Nothing in these Terms limits your rights under the Australian Consumer Law (ACL).

6. Warranty & Intended Use

  • Products are intended for domestic use only, unless explicitly stated otherwise.
  • Warranty coverage and exclusions are detailed in the product manual and warranty documentation.
  • Damage caused by misuse, modification, improper assembly, or exceeding load limits is not covered.

7. Intellectual Property

All content on this Store - including logos, images, text, manuals, and product designs - is owned by or licensed to Stronger Tool and may not be copied, reproduced, or used without written permission.

8. Limitation of Liability

To the extent permitted by law:

  • We are not liable for indirect, incidental, or consequential loss.
  • Our liability is limited to repair, replacement, or refund as required under the ACL.

9. Governing Law

These Terms are governed by the laws of New South Wales, Australia, and any disputes will be subject to the exclusive jurisdiction of NSW courts.

10. Changes to Terms

We may update these Terms from time to time. Continued use of the Store constitutes acceptance of the updated Terms.

PRIVACY & SECURITY POLICY

11. Privacy Commitment

Stronger Tool is committed to protecting your personal information. We handle personal data in accordance with the Privacy Act 1988 (Cth) and applicable Australian Privacy Principles.

12. Information We Collect

We may collect:

  • Personal information (name, email, phone number, address)
  • Order and transaction details
  • Shipping and billing information
  • Customer support communications

13. How We Use Your Information

We use your information to:

  • Process and fulfil orders
  • Provide customer support
  • Communicate about orders or services
  • Meet legal and regulatory obligations
  • Improve our Store and customer experience

14. Security Measures

We take reasonable and commercially appropriate steps to protect your information, including:

  • Hosting our Store on Shopify, a reputable e-commerce platform
  • SSL encryption for data transmission
  • Secure third-party payment processing (PCI-DSS compliant)
  • Restricted internal access to personal data
  • Routine system maintenance and updates

No system is completely secure, and we cannot guarantee absolute security.

15. Data Retention

We retain personal information only as long as necessary to:

  • Fulfil orders
  • Provide support
  • Meet legal, tax, and record-keeping obligations

Data is securely deleted or anonymised when no longer required.

16. Data Sharing

We do not sell personal information.

We may share information with trusted third parties only where necessary to:

  • Deliver products
  • Process payments
  • Provide customer support
  • Comply with legal obligations

Aggregated or anonymised data may be used for analytics and business improvement.

17. Your Rights

Subject to applicable laws, you may request to:

  • Access your personal information
  • Correct inaccurate information
  • Request deletion where legally permitted

Requests can be made using the contact details below.

18. Policy Updates

We may update this Privacy & Security section from time to time. Updates will be published on our website.

19. Contact Us

Stronger Tool Customer Support
📧 au-sale@strongertool.com
🌐 https://au.strongertool.com